For service needs, see below to Make a Payment, File a Claim, or other general service needs
To make a payment….
Pay by phone: Pay online:
Allied/Nationwide 800-282-1446 Nationwide
American Modern 800-543-2644 AMIG
American Risk Ins (ARI) 866-711-1979 ARI
Anchor 800-554-3301 Anchor
Arrowhead/Universal 800-905-7550 Arrowhead
ASI/Progressive Home Advantage 866-274-8765 ASI
Cypress 866-805-5800 Cypress
Dairyland 800-334-0090 Dairyland
Foremost Auto 800-888-0080 Foremost
Foremost Specialty (Property) 800-527-3905
The Hartford 800-624-5578 The Hartford
Homeowners of America (HOAIC) 972-607-4241 HOAIC
Kemper Preferred 866-675-3345 Kemper Preferred
Kemper Specialty 800-456-0448
Lighthouse 888-235-3837 Lighthouse
Mercury 800-503-3724 Mercury
MetLife 800-422-4272 MetLife
Pacific Specialty (PSIC) 800-303-5000 PSIC
Progressive 800-776-4737 Progressive
Safeco 800-332-3226 Safeco
State Auto 800-288-4425 State Auto
Travelers 800-842-5075 Travelers
Texas Windstorm (TWIA) payments need to be remitted in full to TWIA
Wellington 800-880-0474 Wellington
To file a claim…
For urgent claim situations, we always encourage you to call the carrier’s claims department directly to file the claim. If it is a non-urgent situation, feel free to call our office first, and we can help you determine if filing the claim is the right choice.
1) You want to make sure that the claim could potentially be covered – that the damage was sudden & accidental caused by a covered peril. We often run across people wanting to file claims on yard leaks, for example, that wouldn’t be covered.
2) You want to make sure the claim amount will exceed your deductible, or else you will put a claim on your insurance record and end up paying for the repair out of pocket yourself.
3) Roof claims are the most common claim in Texas. It’s generally best to call a licensed roofer out first for a free inspection and estimate. This can help you avoid making a needless claim if the damage isn’t significant enough to warrant a claim. It is a good idea to get several quotes. Don’t just sign with the first one you talk to.
The above should help you avoid filing needless claims. We frequently see people’s rates skyrocket because they filed multiple claims that either didn’t pay out, or paid very little. Even claims that do not pay out can count against you and affect your future rates.
ALWAYS KEEP THE FOLLOWING IN A SAFE LOCATION:
- OUR OFFICE NUMBER 972-908-2870, OR TOLL FREE 877- 987-8683)
- YOUR CARRIER’S NAME AND POLICY# (FROM THE POLICY DEC PAGE)
- THE CARRIER’S CLAIMS NUMBER:
American Modern 800-375-2075
American Risk (ARI) 866-635-9959
ASI/Progressive Home Advantage 866-274-5677
Foremost Auto 800-274-7865
Foremost Specialty (other than auto) 800-527-3907
The Hartford 800-624-5578
Homeowners of America (HOAIC) 866-407-9896
Kemper Preferred 888-252-2799
Kemper Specialty 888-253-7834
Pacific Specialty (PSIC) 800-962-1172
Texas Windstorm Assoc (TWIA) 800-788-8247
General Service Request…
For general service inquiries or changes, please fill out this form. We will process your request ASAP, and follow up with you on anything additional required to process the request. Use this form for vehicle changes, ID card requests, lienholder or mortgagee changes, etc.